DISCIPLINE, GRIEVANCE & COUNSELLING
COURSE CATEGORY: Management
DURATION: 1 day (4 hours)
COURSE OBJECTIVES AND BENEFITS
By the end of this course, participants will be able to:
1. Understand the importance of maintaining discipline onboard and within shipping companies.
2. Identify proper procedures for handling grievances in compliance with international maritime regulations (MLC 2006, ILO Conventions, ISM Code).
3. Apply effective counselling techniques to improve crew performance, morale, and safety culture.
4. Recognize legal and ethical frameworks that guide disciplinary measures and dispute resolution.
5. Foster a positive and compliant working environment onboard ship and ashore.
