INTERPERSONAL COMMUNICATION & SOFT SKILLS
COURSE CATEGORY: Management
DURATION: 1 Day
Course recommended by:
COURSE OBJECTIVES AND BENEFITS
Interpersonal Communication & Soft Skills course is intended to provide a person with the knowledge, skill and understanding of leadership and teamwork at the operational level on board a ship.
COURSE TOPICS
The course will cover the following topics, drawing material from OCIMF’s Behavioral Competency Assessment, SIRE 2.0, TMSA 3 and VIQ 7, as well as RIGHTSHIP’s RISQ protocol:
– Best practice Competency domain
– Competency elements
– Competency framework
– Guidance
– Human element
– Negative behavioural indicators
– Performance appraisal/review
– Positive behavioural indicators
– Situation awareness
– Soft skill
– Hard skill
– Specialized training
– Team working Technical skill (hard skill)
– Toolbox talk
This course is recommended by OCIMF’s SIRE 2.0/Rightship’s RISQ 3.1 protocols.
