Duration: 2 days
Course Objectives and Benefits
This course is intended to provide participants with an understanding of the structure and terms of the ISO 9001:2015 standard. It addresses the fundamentals of quality principles and how these are applicable in the maritime industry. The course is intended to familiarize participants with the process of incorporating the requirements of ISO 9001:2015 into a marine integrated management system with appropriate implementation as well as guidance on interpretation. The course also reviews techniques used in internal auditing for integrity enhancement and continual improvement. To reinforce understanding, extensive use is made of marine case studies.
Course Highlights
· Overview of ISO 9000 standards
· Quality management principles
· Quality control and quality assurance
· Process approach and system approach to management
· Continual improvement (PDCA = Plan-Do-Check-Act)
· ISO 9001:2015 scope, requirements, terms and definitions
· Audit process
· Types of audits and basic steps in the development of an internal audit program
· Phases of an internal audit:
oPlanning the audit
oConducting the audit
oReporting the audit
oAudit follow-up and verification
· Identifying the ‘Qualified Auditor’
· Audit techniques including effective communication during audit investigations
· Case studies
Who Should Attend
Ship and shore-based staff requiring an understanding of the application of the ISO 9001 standard for auditing purposes.
